MMT Chats: 5 in 5 with Zero Tolerance

^{This episode is brought to you by ISCAR with New Ideas for Machining Intelligently.}

This special MMT Chat Series delivers five best practices in five minutes on ways to improve efficiencies. My guest today is Steve Michon, President of Zero Tolerance in Clinton Township, MI.

Here are his five quick answers in a nutshell (watch the quick 5-minute video for his full answers):

1 How do you create and maintain an employee-centered culture?

Follow the golden rule.

2 What are your top three best technology investments and why?

Sinker EDM, wire EDM and injection molding press.

3 What is your latest process and improvement?

Applying our 3D printing technology to our molding process.

4 How do you measure success?

If we are advancing in technology.

5 How do you stay competitive?

Differentiating ourselves with a high-quality product.

Watch the full video chat above, and for more of our archived MMT Chat conversations, click here.

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