MMT Chats: 5 in 5 with NYX Inc.

^{This episode is brought to you by ISCAR with New Ideas for Machining Intelligently.}

Dave DiCarlo, Tooling Engineer/Technician for NYX Inc. blasts through these 5 questions:

1 How do you create and maintain an employee-centered culture?

Constant communication and open-door policy. Ensure everyone is included and provide information when asked. No one likes to feel “out of the loop” or worried about asking a question. So if they want to offer suggestions or are curious about certain procedures, we listen and communicate with everyone. 

2 What are your top 3 best technology investments and why?

• Computer software.
• Machining capabilities for reduced build time.
• Web-based meetings, which limits travel expenses and on-site availability.

3 What is your latest process improvement?

Upgrading an EDM controller for improved efficiency and installing a high-speed machining center.

4 How do you measure success?

Everyone getting along, no lay-offs or high turn-over. I strongly believe in team philosophy. I want every member of our team to be successful and the only way we can be successful is by continuing to fine-tune our craft of mold designing and mold building. 

5 How do you stay competitive?

Attention to detail, constant communication with the customer and quick feedback. Also meeting customer’s costs, timing and expectations. Gaining new business is always challenging. 

This episode is brought to you by ISCAR with New Ideas for Machining Intelligently.

To access our MMT Chats playlist, click here.