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Understanding the impact of quality standards revisions will improve shop process and performance.

Our goal this year is to help readers improve their expertise in the business of moldmaking with help from a few other experts.

The recent revision of ISO 9001 has again changed the standards landscape, placing the burden on manufacturers to define and measure their internal processes. Many are looking for a practical approach that gets the job done right the first time.

Quality is likely to be a company slogan rather than a guarantee. If the 20th century is remembered as the century of great production, the 21st will come to be known as the century of raising the bar on quality.

ISO certification just may give you the competitive edge that you need to survive in this economy.

The ISO 9001:2000 standards can be intimidating, but by breaking out what directly affects the industry, moldmakers can achieve certification faster.

Quality management is a task that needs to be directed from the top down - with managers and supervisors ensuring that employees have the necessary skills to be productive members of the team.

According to the perspective and experience of a professional in the industry, ISO 9001 is an overlooked and underutilized resource in a moldmaker's business plan.

Many companies that have implemented ISO 9001 report a variety of benefits, including improved quality performance, greater operating efficiency, cost reduction, improved employee awareness and enhanced public image, among others - making ISO 9001 a sound investment.

Fortifying your vision for success in the changing global economy is essential to achieving total quality management. And if everyone from management down makes a concerted effort, TQM is a goal that any moldmaking shop can achieve.