PODCAST: Let's Talk about Finding and Fixing Problems

With the goal of helping the customer, this dynamic duo sets out each day to find and fix problems. Their combined passion for and experience with hot runners and plastics processing is a perfect fit for taking their consulting services on the road regularly and applying them in their home facility in Torrance, California. 

“I really like teaching. That’s the root of it all.” Rich Oles

 

Rich Oles, president of Alba Enterprises and Norm Galbraith Alba’s Parts and Service Manager sat down with me and Tony Demakis of The Manufacturing Alliance to talk about their passion for continuous education and the importance of perception and engagement. This duo finds trust within the industry by putting their faith in others. Just as Rich says, “It’s all people based.”

And don’t let the intro fool you. Beyond the goofy accents, we get into some good stuff.

Plus, Rich has helped me organize a FREE “What You Need to Know About Conformal Cooling” panel discussion at Amerimold 2019 on Wednesday, June 12 to kick off our show floor Tech Talk program. It will also have a little show-and-tell with the co-presenters who Rich has been through the fire with in terms of experimenting and using new technology, such as advances in conformal cooling. They have plenty of insight to offer.